“Guidelines for Your Perfect Stay: Embrace Comfort, Respect, and Harmony at Patresa Lodge”
- Reservations are subject to availability and must be confirmed in advance.
- Payment must be made in full upon booking, with flexible cancellation policies available.
- Guests are expected to respect the property and adhere to eco-friendly practices during their stay.
- Patresa Lodge is not liable for any loss or damage to personal belongings not brought to our attention.
- No loud music is allowed in the hotel rooms!
CANCELLATION POLICIES:
- 1. Flexible Cancellation Policy: This policy allows guests to cancel their reservation within a certain timeframe (e.g., 24 hours before check-in) without incurring any penalty. Flexibility is key, as it accommodates changes in travel plans and unexpected circumstances, enhancing guest satisfaction and loyalty.
- 2. Partial Refund Policy: Under this policy, guests receive a partial refund if they cancel their reservation within a specified timeframe (e.g., 7 days before check-in). A partial refund mitigates financial losses for both guests and the establishment, striking a balance between protecting revenue and offering some reimbursement to guests.
- 3. Non-Refundable Deposit Policy: Some establishments offer discounted rates for reservations made with a non-refundable deposit. This policy provides guests with the option to secure lower rates in exchange for committing to their reservation. However, it’s important to clearly communicate the non-refundable nature of the deposit to guests during the booking process.
- 4. Tiered Cancellation Policy: This policy offers different cancellation deadlines and refund percentages based on the proximity to the check-in date. For example, guests may receive a full refund if they cancel within 7 days of booking, a partial refund if they cancel within 30 days of check-in, and no refund for cancellations made within 48 hours of check-in. Tiered cancellation policies provide transparency and flexibility while incentivizing guests to finalize their plans in advance.
Signed,
For: Patresa Lodge Management
